Took a lovely trip to Charnwood, close to the Charnwood Steam Train. Staff stood out as incredibly helpful. When it rained, one lady even lent me her umbrella. Breakfast impressed, especially the full English. Our room had a charming four-poster bed and a comfy sofa, ensuring a restful night. on arrival, the check-in was chaotic. the person managing both reservations and bar service seemed flustered. Dinner was good, but portions felt small and limited menu choices were available. Housekeeping showed some inconsistency. light bulbs were out, and the bathroom needed attention. Still, the place had a nice atmosphere with clean and tidy spaces. The friendly service balanced the slight issues, making me want to return for another stay.

Couple's Cozy Getaway

Room was excellent, large double bed and lovely en suite! Breakfast was the real deal, full English that set me right for the day.

Wasn't cheap, but worth it in the end.

Our stay included a comfortable double room, decent shower, and clean facilities. Enjoyed a peaceful night's sleep in a stylish setting!

Clean, spacious room with a comfortable bed. Recently refurbished bathroom provided a pleasant and modern touch.

The TV didn’t work properly, with staff unable to resolve the issue. Internet access was spotty, impacting entertainment options until late at night, and noise from neighbors disrupted the peace while watching shows.

the staff were super friendly and helpful during our stay. the beer prices in the bar felt expensiv.

The stay was lovely with great hospitality and a cozy room that really felt like home. I enjoyed some downtime in the pleasant lounge area and made use of the well-maintained garden. Just a small note, the nearby traffic could be a bit noisy at times, but it didn’t ruin my overall experience. 😊

Clean room with a comfy bed and good Wi-Fi. Noisy traffic woke me up early.

The room surprised me with its size and comfy setup, with easy chairs perfect for lounging while watching the Smart TV. For relaxation, there’s a lovely garden and a cozy lounge area to unwind in. The only downside was a bit of noise from the plumbing, but that didn't spoil my stay. 😊

Impressive hospitality and comfortable stay!

Our stay was delightful, with the staff going above and beyond to ensure we felt welcomed. The room was clean and warm, equipped with a kettle for coffee—a nice touch. the bathroom was a bit chilly due to some maintenance issues with the double glazing.

great stay but some noise issues

The room was spacious and beautifully furnished, creating a comfortable environment. Staff were particularly accommodating! they provided additional bedding for the kids on request. Breakfast offered a lovely selection, especially enjoyed the full English breakfast it set a great tone for the day.

The walls were thin, making it easy to hear neighbors.

The breakfast was amazing. Plenty of options to choose from. Cleanliness stood out throughout the hotel. The spaces felt bright and cute.

The Deluxe King Suite was spacious and comfortable, with friendly staff. It was great to park right outside. A definite highlight was the breakfast, which had plenty of options to choose from. Just wish there were more dining options available on site.

Had a delightful stay at the Charnwood! The spacious room featured a cozy four-poster bed and a lovely ensuite that was spotless. The attentive staff, especially the ones at breakfast, made sure my needs were met, serving a fantastic full English that set me up for the day. The location was just a short walk to the town center, making it perfect for my explorations.

Some issues with housekeeping.